Refund policy

Returns

Due to the hygienic nature of our products, we do not accept returns of opened or used items.

If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will gladly assist you.

To request assistance, email us.

Please include:

• Your order number

• A photo of the item

• A brief description of the issue

Refunds

Once your request is reviewed and approved, a refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or payment provider.

Order Changes & Cancellations

Orders can be modified or canceled within 12 hours of placing the order.

After this window, we may not be able to make changes as processing begins quickly.

Non-Refundable Items

• Opened products

• Used products

• Orders shipped to incorrect addresses provided by the customer

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again

2. Contact your credit card company

3. Contact your bank

If you’ve done all of this and still have not received your refund, please contact us.