Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery time: 7–15 business days, depending on your location.

Please note that shipping times may vary due to high demand, holidays, or carrier delays.

We are not responsible for delays caused by shipping carriers, customs, or events outside of our control.

Tracking Information

Once your order has shipped, you will receive a tracking number via email.

Please allow 2–5 business days for tracking information to update in the carrier system.

 

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error, contact us within 12 hours of placing your order.

 

Lost or Stolen Packages

If your tracking number shows that your package has been delivered but you have not received it, please contact the shipping carrier directly.

We are not responsible for lost or stolen packages once marked as delivered.

 

International Shipping

We currently ship to selected countries. Delivery times may vary depending on customs processing in your country.

Customers are responsible for any customs duties or import taxes that may apply.

Contact Us

If you have any questions about your shipment, please contact us at: wellnessaurashop@gmail.com